Privacy Policy

1. Privacy Policy

Move in Japan sets forth this privacy policy as our guidelines for handling personal data.

Move in Japan may obtain and use your personal data to contribute to improving the value of our customers' experience and to the sustainable development of society through our business activities, which include the provision of various services and products. "Personal data" includes data related to an individual, not limited to personal information as defined in the Act on the Protection of Personal Information (hereinafter referred to as "Personal Information Protection Act").

2. Appropriate Handling

Move in Japan handles personal data appropriately based on this Privacy Policy, in compliance with all applicable international and domestic laws and regulations, the Guidelines Concerning Protection of Personal Information, and other relevant guidelines. Move in Japan also has established an internal management system and regulations for handling personal data.

3. Obtainment of Data

Move in Japan handles the following personal data obtained through lawful, fair means. The personal data handled by Move in Japan include personal data of users collected through the User Registration System of each telecommunications service in addition to that of subscribers, etc.

For specific examples of data used, read 5. Data Used below.

1. Information collected from written sources such as application forms filled out by customers, or a company website, or verbally collected in order for Move in Japan to provide services

2. Information collected by Move in Japan for customers' use of Move in Japan's services, etc.

3. Information obtained from an external party

• Information obtained through inquiries with public agencies (e.g. Certificate of Residence)

• Information obtained from public information sources such as official government gazettes and telephone directories

• Information obtained from credit bureaus, etc.

• Information lawfully obtained from a partner company, etc.

• Other information lawfully obtained from a third party

4. Purpose of Use

Move in Japan uses collected personal data in the scope necessary to achieve the following purposes of use. For specific examples of purposes of use, see Appendix 

The use of personal data by Move in Japan includes mutual use of such personal data between services in addition to using such personal data for services provided to customers in Move in Japan's business areas.

• To provide announcements and other information about services and products to customers

• To provide services

• To survey and analyze the usage of services

• To continue delivering services in a stable manner

• To respond to inquiries from customers

Move in Japan may obtain agreement from customers in advance when using personal data, providing personal data to a third party, or handling personal data otherwise. Furthermore, Move in Japan may use personal data or provide personal data to a third party to the extent permitted by laws and regulations without prior consent from customers for a purpose other than those specified in (1) above. In such cases, Move in Japan uses due care in protecting the rights and interests of customers.

When the purpose of use is changed, the updated purpose of use will be published on Move in Japan's website, etc. or communicated to the individual customers.

Move in Japan may use personal information in the scope of the purpose of use specified in (1) above even after the termination or expiry of contract with a customer.

5. Data Used

Move in Japan may use personal data of the clients as required. (Purpose of Use above) As an example, personal data used by Move in Japan includes the following information.

1. Basic information

2. Information obtained from an external party

3. Other information obtained based on customer's consent

Business and agency include the following areas of business.

• Searching agency of real estate properties

When Move in Japan collects information specified as "Special Care-required Personal Information" under the Personal Information Protection Act, Move in Japan will obtain a separate consent from the customer prior to collecting such information.

6. Collaboration with a Third Party

1. Move in Japan may obtain consent from a customer in advance to provide personal data to a third party.

2. When providing personal data to a foreign third party, Move in Japan will take necessary measures, including acquisition of consent and information provision, in compliance with laws and regulations.

3. Move in Japan uses personal data received from third parties to cross-check, link, or add to the personal data held by Move in Japan, in order to achieve the purposes described in 4. Purpose of Use above.
   The personal information provided by third parties includes various types of information related to customers that cannot identify individuals, such as cookies, advertising identifiers and other IDs, IP addresses, location information, browsing history of websites operated by Move in Japan and third parties, advertisement viewing history, information related to activity during other Internet usage, information related to activity when using applications and services provided by Move in Japan and third parties, information related to answers to questionnaires, interest and preference categories, and demographic information (including attributes such as gender, age, family composition, occupation, and area of residence).

4. In addition to the above, Move in Japan may provide personal data held by Move in Japan to a third party in a form where individuals cannot be identified (anonymous-masked information or statistical information).

7. Security Management Measures

Move in Japan takes measures to control access to personal data, restrict means of carrying out personal data, and prevent unauthorized external access, as well as takes necessary and appropriate measures for the security management of personal information and data (hereinafter referred to as "Security Management Measures"), including those to prevent leakage, loss, and destruction of personal information.

Move in Japan complies with the relevant laws and regulations and utilizes the guidelines and framework of the information security management system (ISMS) to properly implement security protections for the personal data in Move in Japan's possession as follows:

1. Formulation of basic policy
   Move in Japan has formulated a basic policy to ensure proper handling of personal data throughout the organization (See 1. Privacy Policy).

2. Development of discipline for the handling of personal data
   Move in Japan has established rules for handling personal data regarding the way it should be handled, managers and staff, and their duties.

3. Technical and physical security management measures
   Move in Japan implements access control for personal data (including limitation of access right holders (including measures such as an immediate invalidation of former employee accounts)), access monitoring (including long-term retention of access logs), periodic password changes, and room access management).
   Move in Japan restricts personal data from being carried out (including prohibition of unnecessary recording on external storage media and internal regulations on the monitoring of e-mails sent between internal and external sites).
   Move in Japan takes measures to prevent unauthorized access from external entities (including the installation of firewalls).

4. Organizational security management measures
   Move in Japan assigns Information Security Managers, who are responsible for personal information management, and clearly defines the responsibilities and authority of employees regarding the security management of personal information.
   In addition to supervising employees (including temporary staff), Move in Japan establishes a reporting and liaison system for informing the manager of any fact or signs of violation of law or handling regulations.
   Move in Japan formulates internal regulations and manuals for security management and promotes the employees' compliance with them as well as conducts appropriate audits to check the state of compliance.

5. Human security management measures

Move in Japan provides periodic educational training regarding the security management of personal information to its employees.

8. Other Announcements

Name and address of the business operator handling personal information and name of its representative Move in Japan Corporation

• Ambient Yodogawa douri 903, Yodogawa-ku Kigawa Nishi 2-3-3, Osaka-shi, Osaka, Japan 〒532-0013

• Inho Seo

• Business Director